Managing your internal data is not an easy task. As your organization’s amount of information grows, productivity can be directly tied to your employees’ ability to find the right information in a timely and effortless manner. With the proliferation of specialized productivity tools, employees are forced to hunt from repository to repository to find the right information – from documents in Dropbox, to customer information in Salesforce, to projects in Jira.
That data is growing at a tremendous rate, and organizations are focusing more of their efforts on increasing employee productivity. 26% of organizations saw their content management budget grow over 10% in the past year.
Having an internal enterprise search solution gives employees the ability to find the most relevant information across all the cloud applications they use on a daily basis, and keeps knowledge workers productive.
4 Steps to Evaluating Your Next Enterprise Search Solution
The Aberdeen Group, widely known as a leader in the research and analysis of information technology and products, has assembled a guide to outline the 4 steps you should take when evaluating an enterprise search solution for your organization:
- Let the Search Technology Do the Work
- Make It Personal and Secure
- Search Using Artificial Intelligence Technologies
- Leverage the Cloud to Simplify Administration
The guide is meant to help your organization find the right enterprise search solution to give your employees the most relevant content at their fingertips, whenever they need it. After all, there is a lot to consider with enterprise search. Offering your employees a cloud-based platform that incorporates machine learning and natural language processing technologies, as well as one that respects your org’s role based access permissions and security policies will give them the best chance to reduce frustration and increase their productivity.