Today, we are honored to announce that Swiftype has been named by KMWorld among the “100 Companies that Matter in Knowledge Management.” Given our recent focus on refining our site search solution for corporate knowledge bases, this recognition validates much of the hard work our team has put in over the last months.
“Being named to our list of 100 Companies That Matter in Knowledge Management is a prestigious designation because it represents the best in innovation, creativity and functionality,” says KMWorld Editor Sandra Haimila. “The 100 Companies offer solutions designed to help users and customers find what they need whenever and wherever they need it … and what they need is the ability to access, analyze and share crucial knowledge.”
Over the last year, Swiftype has begun powering knowledge base search for several leading companies, including SurveyMonkey, HubSpot, and a Fortune 500 Technology and Entertainment company. These recent clients expand Swiftype’s already extensive base of knowledge base search customers, which includes Shopify, Asana, and many others.
For companies interested in learning more about the value of fast, customizable search for their knowledge base, check out Swiftype’s Knowledge Base Guide to Site Search Analytics, which discusses how agile customer support teams can leverage search analytics to make both their customers’ lives and their own lives easier.